over-the-counter medicinal products

The availability of medicinal products is divided into two main groups: medicines available Only on Prescription from doctor or specialist (PO) and medicines available without prescription (over-the-counter: OTC). The OTC medicinal products are better known as over-the-counter medicines. Over-the-counter medicines may be obtained without consulting a doctor first. The MEB has the legal task of determining whether a medicinal product requires a prescription (PO) or not. Over-the-counter is an important supplement to professional care in terms of how patients can deal with disease, complaints and discomfort, taking into account that making medicinal products available over-the-counter also entails a certain degree of risk. The MEB places public health interests first and foremost in its evaluation.

People are confronted with risks in all kinds of situations. For example, road use is associated with risks, as is dealing with pesticides or cleaning agents; event cosmetics and foods have health risks, albeit minor ones. The same is true for categorization of over-the-counter medicines: on principle, there is always some risk involved. A safety guarantee excluding any risk, however small, cannot be provided. After all, the substance must have the desired effect, so the risk of undesirable effects at an effective dose of a medicinal product is inevitable, particularly in (very) sensitive individuals. This risk is (significantly) controlled by using the medicinal product as indicated (normal use), based on the information in the patient information leaflet. For example, the leaflet contains warnings for the user, such as situations in which the medicinal product should not be used as it would entail an elevated risk. Furthermore, the leaflet contains recommendations on responsible use, for example that a doctor should be consulted in the event complaints fail to disappear following use of the over-the-counter medicinal product in question.

Categories of legal status of supply


Since the enactment of the Medicines Act of 2007, over-the-counter medicines have been categorized into three categories of legal status of supply. The aim of the legislator was to ensure a good balance between availability and risks. These categories are:

  • Pharmacy only (PH): Medicines with a relatively mild potential risk
  • Pharmacy and Drugstore only (PDO): Medicines with a relatively low potential risk
  • Without Restriction (GS): Medicines with a relatively very low potential risk

Medicinal products in the PH category can only be obtained from a pharmacy, medicinal products in the PDO category can be obtained only from a pharmacy or chemist, while medicinal products in the GS category can be obtained from other outlets as well. The last category means these medicinal products are available not only from pharmacists and chemists, but also via sales channels such as super markets or service stations.

Medicinal product factors and user factors

There are two aspects important for good categorization:

  1. based on medicinal product properties, or medicinal product factors
  2. characteristics of (individual) users or patients, also referred to as user or patient factors.

These two aspects are closely related and cannot always be distinguished clearly.

Medicinal product factors are inherent risks of the medicinal product's active substance. Patient factors relate to the risks caused or affected by use of a medicinal product (as well as patient behaviour).

In determining legal status of supply, medicinal product factors are weighed more heavily. The number of units per pack and dosage will contribute to the MEB decision on which category the medicinal product in question will fall under. Medicinal products in the PH category may be dosed relatively higher and be available in larger units per pack, while medicine in the GS category will be relatively lower dosed and contain fewer doses per pack.

In determining legal status of supply, user factors are also considered. The packaging and information leaflet for medicinal products in the PDO category and in particular the GS category will have to, insofar as applicable, contain warnings for certain high-risk situations, including warnings for specific groups of users, in order to promote good and safe use of the medicinal product.

Potential risks relating to use by the patient (user or patient factors) are:

  • off-label use
  • addiction/dependence
  • development of resistance to the medicinal product
  • interactions
  • relatively serious undesirable effects

If relevant, medicinal products with GS or PDO legal status of supply will list potentially high-risk situations in which users are advised to seek guidance from a doctor or pharmacist first. Potential high-risk situations may develop in case of:

  • serious organ dysfunction (kidney/liver)
  • having other disease "co-morbidity" (e.g. diabetes, cardiovascular disease, depressive disorders)
  • the use of other medicines "co-medication" (e.g. coumarins or other medicinal products with a narrow therapeutic range, such as digoxin)
  • masking conditions that require other treatment, e.g. the use of analgesics while antibiotic or surgical treatment is required.
  • Specific patient groups:
    • Children up to a certain age
    • Pregnant women (or women who wish to become pregnant)
    • Lactation (breastfeeding)
    • Elderly over a certain age
  • An elevated risk of certain (serious) undesirable effects due to the patient's abnormal genetic predisposition (e.g. deficiency in a specific protein or enzyme)
  • long-term treatment, as over-the-counter medicines are generally intended for short-term treatment

5 years later: a look back at the new legislation


When the Medicines Act was enacted in 2007, the MEB was given the legal task of reclassifying the existing group of over-the-counter medicines in a responsible manner. The law did not provide for a transitional phase. Upon shifting to the new legal framework, medicinal products with OTC status were temporarily classified as PDO from 1 July 2007, as NP medicinal products were previously only available from pharmacies and chemists. The categorization process was intensive, as in addition to the legal criteria, other risk minimization principles had to be taken into account (including pack size, dosage, properties of the active substance, intended treatment duration and method of use). During this process, various rounds of consultation, objections and (legal) appeals from various involved parties (industry, chemists, pharmacists) resulted in the categorization process and rationale for decisions being assessed and, where required, adjusted and fine-tuned. The MEB values contributions of the parties involved in this phase of looking for the best approach to determining legal status of supply for over-the-counter medicinal products.

This intensive process is now almost complete, and the MEB has developed a considered system for determining legal status of supply. Until October 2011, there were still over-the-counter medicines classified based on the changes to the Medicines Act in July 2007. This process is now almost complete, although a few procedures are in their final stages. Parties involved are aware of this. The MEB shall not initiate any new procedures for changing legal status of supply in response to the changes to the Medicines Act in 2007. However, legal status of supply for medicinal products is not static; new data continue to be collected on use and safety for existing medicinal products, and it may be necessary to re-evaluate and if required change legal status of supply based on new data or scientific findings. The MEB will continue to monitor over-the-counter medicines. Additionally, a marketing authorization holder may also request a different legal status of supply based on available data. The MEB will evaluate such an application and issue a new judgement on legal status of supply.

In order to ensure transparent, careful and supported decision-making, the MEB involves stakeholders (marketing authorization holders, professionals and umbrella organization) in the decision-making process where possible and necessary.

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