complaints handling

How to submit a complaint
In the first instance all issues should be dealt with and escalated within the appropriate department at MEB. If you are dissatisfied with the outcome and wish to take the issue further, a complaint should be made in writing.
If you submit a written complaint, please mention at least the following to enable quick handling:

1. Your name and address
2. Date
3. Description of the complaint. In other words, describe the issue  
   and name the person at the MEB with whom you discussed it.

You can submit your complaint to:

Agentschap College ter Beoordeling van Geneesmiddelen
Mw. R.D. Tóth
Kalvermarkt 53, kamer F-416
Postbus 16229, 2500 BE Den Haag